Subscriptions refund: Report a Problem shows no eligible
Hi, I really need help with a subscription billing issue.
I was charged for subscriptions I did not intend to keep, and some of the charges were processed automatically without me realizing they were renewing.
When I go to Apple’s “Report a Problem” page, it now says:
“You have no purchases eligible for a refund.”
I already contacted the app developers (YouCam Video and YouCam Perfect/Edit), and they told me only Apple can process the refund because the payments were made through Apple billing.
- Is there still a way to request a manual review from Apple even if the refund page says no eligible purchases?
- Would contacting Apple Support by phone/chat help more than the website?
- Does cancelling the subscriptions affect my ability to receive a refund?
Any advice would really help. Thank you.
iPhone 16 Plus, iOS 26