Why won't my iPhone find my network? It's been searching for over 12 hours. I've tried turning airplane mode off and on, resetting my network settings, and called Apple support. We did have an AT&T tower go down yesterday, I have Verizon and Verizon told me that there isn't any network problems in my area. Any suggestions would be appreciated.
Your cellular provider may have to re-provision your SIM. Review the information provided here in the Apple Support Article.
If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support
There is a slim chance that your cellular antenna has been damaged, but that is not likely. If you have a WiFi connection, you can download the Apple Support app for additional diagnostics. The link for service is also in the Support Article at the bottom of the page.
Your cellular provider may have to re-provision your SIM. Review the information provided here in the Apple Support Article.
If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support
There is a slim chance that your cellular antenna has been damaged, but that is not likely. If you have a WiFi connection, you can download the Apple Support app for additional diagnostics. The link for service is also in the Support Article at the bottom of the page.
I contacted Apple through chat and they agreed it was a hardware issue. Thanks to AppleCare, I'll send this phone back and get a replacement for free.
Thank you so much for your help!
I just ran a diagnostic test and it came back detecting an issue with the iPhone hardware. I sure hope my AppleCare covers this! :/
Please let us know how it goes with service and update us on what Apple determined.
Ok, will do.
iPhone unable to find cellular network
