Unable to unlock my MacBook Pro.


Hello,


I'm unable to unlock my MacBook Pro. Here's what I've tried:

  Booted with Command+R

  Used the reset options


In both cases the Mac only shows the password screen and won't proceed. This has been going on for nearly 12 hours now.


Could you please advise the next steps to either bypass this or perform a full reset?


Appreciate your assistance,


Pre


Saint Matthews, KY

MacBook Pro 13″, macOS 15.7

Posted on May 25, 2026 11:45 AM

Reply
1 reply

May 25, 2026 12:43 PM in response to prepriyanka

prepriyanka wrote:
Hello,
I'm unable to unlock my MacBook Pro. Here's what I've tried:
  Booted with Command+R
  Used the reset options
In both cases the Mac only shows the password screen and won't proceed. This has been going on for nearly 12 hours now.
Could you please advise the next steps to either bypass this or perform a full reset?
Appreciate your assistance,
Pre
Saint Matthews, KY


ref: If you forgot your Mac login password/change login password/associated issues

If you forget your login password on Mac - Apple Support (CA)



If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support




Unable to unlock my MacBook Pro.

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