Apple Watch Series 7 Severe Burn Injury & Safety Complaint * Unresolved Apple Watch Safety Incident

You are not communicating with Apple in these user-to-user forums. No one here works Apple and Apple Support neither participates in nor monitors these forums. The best advice is to continue working with Apple directly.

As for the issue being unresolved that would depend on what you are expecting from Apple.

Do you have a technical support question for the community?

We are not Apple. We can't help you other than to refer you to Apple.

If you are not getting satisfaction from Apple, contact the appropriate regulatory agency in your country and/or an attorney.

kanishk149 wrote:

As mentioned i have contacted them 100 times but they ignores me or read their silly scripts

Well then what are you expecting from Apple to resolve your complaint? A free replacement watch? Compensation for your injuries? In either event no one here can be of any assistance to you.

You might consider contacting the consumer protection agency of the country you live in.

Lithium batteries have been known to swell, leak, and even catch fire.

By the way, I did an image search in Google Images online of the photo of the wound and Google identified any number of medical conditions for such an appearance, but none were identified as burn injuries. Not that Google Image searches are perfect. But if you just sent your photos to Apple, they might have done something similar and come to the conclusion this wasn't credible. (I am speculating here. As others noted, we are just users, not Apple representatives, and most of us are not medically trained.)

So you could try sending more corroborating information or evidence. You can also seek legal recourse if all else fails. I don't think Apple Discussions is the right place to explore this further, however, I agree with the other posters on that.

Thank you for participating in the Apple Support Community.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

kanishk149 wrote:

As mentioned i have contacted them 100 times but they ignores me or read their silly scripts

That doesn't change the fact that there's not really anything anyone here can do.

What did those "silly scripts" tell you to do?