Apple chat support for subscription refund

My child purchased FaceApp subscription which i cancelled right away and need a refund for, I’ve applied for it on the store but it’s still showing pending and I’m afraid they might reject it so where can I talk to support? I can’t call because I’m not in the UK, so i need chat support.

iPhone 13 Pro, iOS 18

Posted on May 29, 2026 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2026 7:46 AM

There is no chat support. You can try the link below to find a phone number for your location.


Connect with live support

Get phone support from Apple. Go here, then scroll down to select your country or region.


Copied from:

Links for Apple International Support - Apple Community


Just to be sure ... did you use this link to request that refund?

https://reportaproblem.apple.com/?s=6


Also, to avoid problems in the future, it is possible to require a password on purchases.

Require a password for purchases in the App Store and other Apple services - Apple Support




1 reply
Question marked as Top-ranking reply

May 29, 2026 7:46 AM in response to shifa230

There is no chat support. You can try the link below to find a phone number for your location.


Connect with live support

Get phone support from Apple. Go here, then scroll down to select your country or region.


Copied from:

Links for Apple International Support - Apple Community


Just to be sure ... did you use this link to request that refund?

https://reportaproblem.apple.com/?s=6


Also, to avoid problems in the future, it is possible to require a password on purchases.

Require a password for purchases in the App Store and other Apple services - Apple Support




Apple chat support for subscription refund

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