MacBook Pro Wi-Fi connects but has no internet access

I have a old Mac Book Pro late 2013 retina display which runs a Mac OS big sur version 11.7.11 13 inch the A1502 model

Recently from past few months I have been facing issue of wifi connections the issue is that when I connect to wifi it shows the wifi is connected but there is no sight of internet, the wifi routers fine wifi is working excellent on all other devices at my home it's just this my main mac which is giving this issue this happened few times in a monthly interval like for 2-3 months out of a sudden day with nothing triggered the wifi internet stops receiving internet last time this happened it took I guess almost 3 days the mac of turned off and kept aside then later day the wifi started working as usual and now yesterday happened the same I don't understand what's the issue the airport wifi card is fine , everything bluetooths Working .......

Any solution

Note that I have tried to my fullest searching solutions all over internet soem times I think it's apple doing some thing like server down stuff playing with the system ....

No idea ,, pls help me I have to study and I'm running slow I'm a college student 😭

MacBook Pro 13″, macOS 11.7

Posted on May 30, 2026 4:56 AM

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Question marked as Top-ranking reply

Posted on May 31, 2026 9:59 AM

If its a DNS related issue, try clearing the DNS Cache:


This process forces your Mac to fetch fresh IP address data from DNS servers, which can fix problems like websites failing to load, incorrect site redirections, or inability to access previously visited sites.


To clear the DNS cache on macOS Big Sur (and other modern versions like Tahoe, Sonoma, Ventura, Monterey, Big Sur, and Catalina), you must use the Terminal application. 


> Open Terminal by pressing Command + Space, typing "Terminal," and pressing Return.

> Copy and paste the following command into the Terminal window:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

> Press Return. You will be prompted to enter your administrator password. 

Note that no characters will appear on the screen as you type the password. 


> Press Return again to execute the command.

There is no confirmation message displayed upon success; a new command prompt line will simply appear. Websites may load slightly slower initially as the Mac rebuilds the cache with fresh data.


You can also test DNS on your MAC:


> Ping 8.8.8.8 on macOS, open the Terminal app and type the following command:


ping 8.8.8.8

> Press Return to start the test. 

The command will continuously send packets to Google's DNS server to measure latency and packet loss. To stop the ping, press Control + C.

7 replies
Question marked as Top-ranking reply

May 31, 2026 9:59 AM in response to AryanMacCB

If its a DNS related issue, try clearing the DNS Cache:


This process forces your Mac to fetch fresh IP address data from DNS servers, which can fix problems like websites failing to load, incorrect site redirections, or inability to access previously visited sites.


To clear the DNS cache on macOS Big Sur (and other modern versions like Tahoe, Sonoma, Ventura, Monterey, Big Sur, and Catalina), you must use the Terminal application. 


> Open Terminal by pressing Command + Space, typing "Terminal," and pressing Return.

> Copy and paste the following command into the Terminal window:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

> Press Return. You will be prompted to enter your administrator password. 

Note that no characters will appear on the screen as you type the password. 


> Press Return again to execute the command.

There is no confirmation message displayed upon success; a new command prompt line will simply appear. Websites may load slightly slower initially as the Mac rebuilds the cache with fresh data.


You can also test DNS on your MAC:


> Ping 8.8.8.8 on macOS, open the Terminal app and type the following command:


ping 8.8.8.8

> Press Return to start the test. 

The command will continuously send packets to Google's DNS server to measure latency and packet loss. To stop the ping, press Control + C.

May 30, 2026 7:29 AM in response to AryanMacCB

By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, Third-party Virus scanners, Bit Torrent, or a VPN that you installed yourself. 


if you have none of that installed,

Launch a browser and enter this easy to remember all-numeric IP address:


1.1.1.1 


in the address bar,  and press return.


If you get the CloudFlare** splash page, or more recently, a web page with the Words [NOT an error message]

‘Not Found’ followed by a come-on to “switch to 1.1.1.1” services, your internet is working, but DNS lookup may not be working.


**CloudFlare is NOT part of the solution, they just own the easiest to remember all-numeric IP Address (does not require a DNS lookup.)




Jun 3, 2026 11:08 AM in response to AryanMacCB

AryanMacCB wrote:
No doesn't work



Did you look at Service order... remove all but WiFi (?)





Recently from past few months I have been facing issue of wifi connections the issue is that when I connect to wifi it shows the wifi is connected but there is no sight of internet



This could well be an associated hardware issue....


re: < Mac Book Pro late 2013 retina>


see Vintage and Obsolete:


Vintage—Apple will repair if parts are available; Obsolete—no.

Obtaining service for your Apple product after an expired warranty - Apple Support




MacBook Pro Wi-Fi connects but has no internet access

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