ariela56 wrote:
Ok so my old and new iPad have this problem my old iPad could not receive messages but then when I got my new iPad I asked my friend why I couldn’t see her messages then i
The old iPad and the new iPad both need to be using the same Apple Account, and iCloud Messages should be enabled on both.
To see if the same Apple Account is used, open Settings, and tap on your name at the top of the left column. Then at the top right, you’ll see Apple Account, a round photo or image you’re using, your name, and just below your name your Apple Account. You’ll want the same account on both iPads.
Then here is how to:
she said it was because it was encrypted
Well, I’m not clear what was intended here with that, as Apple Messages iMessage messages have always been encrypted (blue bubbles), and that encryption can’t be turned off.
Maybe some confusion over contact key verification, which is an additional security feature, and seemingly not applicable here?
SMS carrier text messages are unencrypted (green bubbles), but iPad can’t send or receive any SMS carrier messages without also having an iPhone involved, among other details.
and I have no idea how to turn it off I tried everything and I still don’t know what to do
I’d here suggest undoing whatever settings might have been changed when you “tried everything”, then checking the Apple Account, Messages setup, and iCloud Messages settings. (Links above.)