Mac desktop screen has horizontal lines on bottom half
My Mac desktop has developed horizontal lines on the bottom half of the screen. The Mac is approximately 3 years old
My Mac desktop has developed horizontal lines on the bottom half of the screen. The Mac is approximately 3 years old
Thank you for your post.
First, let’s see if this issue happens in Safe Mode:
If the strange behaviors do not occur, then it may possibly be a software issue.
If the issue doesn't continue in safe mode:
Leave safe mode by restarting your Mac normally, then try to reproduce the issue.
If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.
If the problem persists, then let’s try this:
If none of those ideas work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Smiliñ 😎 Brian
Thank you for your post.
First, let’s see if this issue happens in Safe Mode:
If the strange behaviors do not occur, then it may possibly be a software issue.
If the issue doesn't continue in safe mode:
Leave safe mode by restarting your Mac normally, then try to reproduce the issue.
If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.
If the problem persists, then let’s try this:
If none of those ideas work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
Smiliñ 😎 Brian
I'm not sure which Mac you ask us to fix solution, though try to run Apple Diagnostics on your Mac since I suppose your Mac has hardware related issue.
Use Apple Diagnostics to test your Mac – Apple Support (AU)
Search the Community for those symptoms and you'll find lots of threads on the subject.
Very often the problem is hardware and will require a trip for service.
You can make a Genius Bar appointment for hardware/software service and support using this link: Make a Genius Bar reservation - Apple Support
Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the US: Apple’s global phone numbers: Contact Apple Support
Mac desktop screen has horizontal lines on bottom half