AirPods Pro 3 randomly connect/disconnect on iPhone 17 Pro

I just got the new AirPods Pro 3 and I'm pairing them with an iPhone 17 Pro, but recently they've started connecting and disconnecting randomly, especially during phone calls or while listening to Spotify. These AirPods have only ever been paired with this iPhone and have not been connected to any other devices. I have already tried hard resetting the AirPods, disabling "Automatic Connection" to the iPhone, selecting "Forget This Device" to re-pair them, and restarting my iPhone, and both devices are completely up-to-date on the latest firmware. Why does this keep happening, and is there anything else I can try?

Posted on Jun 1, 2026 5:38 PM

Reply
6 replies

Sep 30, 2026 1:56 PM in response to Joe Sharkey

For context: These are my second pair of pro 3s. The first pair had no issues, i just wanted to fix the inscription. So i got a second pair. They have been nothing but trouble since they connected.


For the past week, I have been trying to troubleshoot an issue with my AirPods disconnecting from iphone at the most random times. Sometimes before the person answers and im listening to dial tone, it disconnects. In the middle of calls, without touching my phone or any device, it would dissonnect from the airpods. So i did the factory resets/settings (auto ear detect, automatic connect to etc.) people recommend to fix it.


AirPods Pro (3rd generation) randomly dis… - Apple Community


AirPods Pro 3 randomly connect/disconnect… - Apple Community


https://www.reddit.com/r/AirPodsPro3/comments/1tah9w1/fix_airpods_pro_3_randomly_disconnecting_the_real/


None of those helped.


I noticed when im walking around the kitchen it seemed to disconnect more frequently. So of course i went throug


every possible device disabling its bluetooth function.



IT STILL DISCONNECTED.


After realizing i cannot fix it, i switched to my mac for phone calls for the rest of the day.


IT HAS NOT DISCONNECTED!


Well that narrowed it to being a phone only issue.


This time instead of just shutting the phone off and on again i did a full hard reset.



That solved it.


The AirPods weren't the problem at all, it was the phone.


Heres what i think happened. When i first connected to my AirPods at home the microwave was on. Now i wasn't standing in front of it but i do remember walking by while i had my old ones on and it would affect the connection. Considering they both use 2.4 GHz, i figure the microwave must have scrambled the signal the phone saved for the airpods. Because of that, every time i would connect it would use a corrupted connection it saved from connecting the first time.


TLDR: Just do a hard reset on your phone if your AirPods keep disconnecting before you learn how bluetooth works on a microwave.


Jun 27, 2026 9:49 AM in response to Joe Sharkey

You are definitely not alone with this - the Me too count on your post shows others are experiencing the same thing, and this is a known compatibility issue between the AirPods Pro 3 firmware and iOS 26 on the iPhone 17 Pro specifically.


The fact that it happens during active audio sessions like phone calls and Spotify rather than randomly in silence is a strong clue. What is happening is that iOS 26 is occasionally switching the AirPods Pro 3 to a lower-power Bluetooth mode (SCO/eSCO for calls or a rebuffering state for streaming), and during that mode transition the connection drops instead of seamlessly switching. This is a firmware/OS layer issue.


Since you have already done the main troubleshooting steps, here are a few additional things to try that are more targeted:


For the Spotify issue specifically, go into the Spotify app settings and look for the audio quality options. Lowering the streaming quality from Very High to High or Normal can sometimes prevent the buffer underruns that trigger the disconnect. This is a temporary workaround but it helps confirm whether streaming bitrate is a factor.


For phone calls, try going to Settings > Phone > Calls on Other Devices and disable calling on all other devices. If the iPhone is simultaneously trying to manage call routing to multiple linked devices, it can interfere with the AirPods connection.


Also check Settings > Privacy & Security > Bluetooth and look through the list for any apps that may have Bluetooth access enabled but should not need it. Rogue background Bluetooth activity from apps can interfere with the AirPods session.


Apple is aware of Bluetooth audio stability issues with the AirPods Pro 3 on iOS 26 and has been patching them in point releases. Keep your iPhone and AirPods firmware current and this should improve over the next few updates.

Sep 5, 2026 2:30 AM in response to Joe Sharkey

Sorry but this is not specific to iPhone 17 Pro and there is nothing you can do to fix the issue. It is a known issue but it has been known since at least 2022 with nothing being done about it by apple. A genius at my local Apple Store said that apple were working on it but that was some time ago. I’ve had this issue for over a year since I bought my AirPod pro 3s and it happened with my old iPhone 13 and my new iPhone 17 Pro max. Other headphones don’t have this issue. Granted I’ve never had it with audio streaming but I very frequently have it with calls especially on Microsoft teams and especially while on the cellular network. I’m going to be switching back to my Jabras which worked great.

Sep 7, 2026 9:43 AM in response to LarryVeryAussie

I have the same thing where it works great for a day or two and then I can’t get the connection to hold for even a couple of seconds and I have to put my AirPods away and just use the phone. It’s definitely a nuisance but it’s one that basically makes the AirPods unusable. I’d like to know why this doesn’t affect more people though or if everyone is just putting up with it.

AirPods Pro 3 randomly connect/disconnect on iPhone 17 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.