Missing Hearing Health features on iPad Air

Devices :

iPadAir - iPadOS 26.5

AirPods Pro 3


The Issue


The HEARING HEALTH section only lists Hearing Protection.

Hearing aids and Take a Hearing Test are not listed.


What should I do to have them listed as well?


Kind regards


iPad Air (M3, 2025)

Posted on Jun 4, 2026 12:36 PM

Reply
4 replies

Jun 5, 2026 12:51 AM in response to rt229

Your reply implies that you reside in a country where this feature is available.


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide hands-on assistance with troubleshooting the issue:

Genius Bar Reservation and Apple Support Options - Apple

Missing Hearing Health features on iPad Air

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