MacBook Pro M5 slow, beach balling, EtreCheck too long
MacBook Pro M5 slow and beach balling. Ran EtreCheck. Can't figure out how to attach it.....copy and paste says it is too long.
MacBook Pro 13″, macOS 15.7
MacBook Pro M5 slow and beach balling. Ran EtreCheck. Can't figure out how to attach it.....copy and paste says it is too long.
MacBook Pro 13″, macOS 15.7
martyler wrote:
MacBook Pro M5 slow and beach balling.
To trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
martyler wrote:
MacBook Pro M5 slow and beach balling.
To trouble shoot further you can:
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
martyler wrote:
<Etrecheck report.log>
re: Description: System Extension enables Surfshark app to provide antivirus features.
[Running] Surfshark. WireGuard - version 4.26.1 (SURFSHARK LTD - installed 2026-03-02)
System Extensions:
[Removed after restart] Surfshark Antivirus - version 4.26.1 (SURFSHARK LTD - installed 2026-03-02)
Description: System Extension enables Surfshark app to provide antivirus features.
[Running] Surfshark. WireGuard - version 4.26.1 (SURFSHARK LTD - installed 2026-03-02)
Application: Not found!
Description: System Extension enables Surfshark app to connect using WireGuard protocol.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security.
For your third party app.extension/etc—
if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/official in-app uninstaller...
in some case if you deleted the app, you will need to reinstall it to get to the official uninstaller— I have no idea
do your due diligence ref:
At the bottom of this window:
You can attach links, additional text, pictures, and YouTube video
ONLY the "Shared" version of the report is laundered of all personally-identifiable data and properly spaced to be read easily on the forums.
then start a reply on the forums, click the 'additional text; icon and PASTE
When it's slowing down, could you please open Activity Monitor app (pre-installed) and screenshotting the CPU and Memory (or RAM) tabs?
It looks like part of Surfshark is still installed. After restarting, go to System Settings > Login Items & Extensions.
Scroll down and look for the WireGuard extension. Click the "..." button to manually remove it. Then restart again.
Hopefully that should fix it. Your EtreCheck report is showing excellent performance. So if you're seeing beachballs, then the problem is limited to some user-facing logic. The computer itself is running great.
martyler wrote:
One other note.....I thought I had uninstalled Malwarebytes. I cannot find it anywhere to uninstall. Open to suggestions.
MalwareBytes includes an "uninstall" option on one of its menus. I think it is under the "Help" menu, but if not, then check each of the other menus in the MalwareBytes app.
You guys are awesome. I appreciate all of the help. I have tried to follow the directions in each reply as well as I can. And I think it has solved the problem. I am not a computer nerd.....just a retired older female surfing, shopping and emailing. I appreciate your help so much. I upgraded to this M5 from a 6yr old MacBook that was slowing down. Probably the same problem was transferred to this new MB. So I should have just ask you to help me before I forked out the bucks for this one. I will next time. Again, thank you so very much!!
One other note.....I thought I had uninstalled Malwarebytes. I cannot find it anywhere to uninstall. Open to suggestions.
MacBook Pro M5 slow, beach balling, EtreCheck too long