I have a new Apple Watch 13, in the workout mode the swipe or tap motions do nothing. I had to start and stop my workout using my phone and now the Summary screen on my watch is frozen. I can not close it or change workouts.
I have done all the restarts on my watch and phone.
Very frustrating, any help will be appreciated.Trouble
I’ve noticed this issue for a few days. In my case, it seemed to be caused by the check-in reminder. I received a prompt to start a check-in and I dismissed it by clicking on the x, bypassing setup of the check-in feature for the first time. I tried another workout and instead of dismissing, I stepped through the check-in setup. Now the Workout app is responding to my taps and swipes again. Alternatively, try disabling check-in reminders.
I’ve noticed this issue for a few days. In my case, it seemed to be caused by the check-in reminder. I received a prompt to start a check-in and I dismissed it by clicking on the x, bypassing setup of the check-in feature for the first time. I tried another workout and instead of dismissing, I stepped through the check-in setup. Now the Workout app is responding to my taps and swipes again. Alternatively, try disabling check-in reminders.
To force restart your Apple Watch, press and hold both the side buttonandDigital Crown for at least 10 seconds, then release both buttons when you see the Apple logo ().
Step 2. Reset Watch.
How to reset your Apple Watch:
Put your watch on its charger and keep it there until you complete these steps.
Press and hold the side button until you see Power Off.
Press and hold the Digital Crown until you see Erase all content and settings.
NOTE — Erasing all content and settings erases all media, data, and settings from your Apple Watch, but it does not remove Activation Lock. To remove Activation Lock, unpair the watch first. Before your watch is erased, a backup of its contents is created on your iPhone.
Step 3. Connect Watch.
Then make sure both devices are in close proximity with the following settings:
I’ve been experiencing the same for about 10 days to 2 weeks. This was never an issue before. I have to hold the side button and crown until the watch resets and then it allows me to end my workout again. I have to repeat this process every time I do a workout though. It’s very frustrating.
I was never able to dismiss or in any way respond to the check-in reminders (or course no one I know wants to receive them, that's crazy) They just rendered workout function very hard to use. I have to initiate and end workout using Siri since the watch face is unresponsive. I disabled reminder but interface is still not working. I can pause using the crown button once workout is over but then it keeps wanting to restart workout. Siri seems to be the only way which is very annoying. Yes I have restarted and get automatic OS updates.
I agree this seems to be related to the OS update where the check-in reminders were forced on us.