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Lost email and phone numbers after sync

2122 Views 5 Replies Latest reply: Aug 31, 2010 2:08 PM by Allan Sampson RSS
pablos53 Calculating status...
Currently Being Moderated
Aug 31, 2010 11:44 AM
I connected my Iphone to my PC to download some Apps I bought from Itunes. In the process of syncing which included Outlook I lost some email addresses and phone numbers.
Is there any way to recover those addresses and email?
Are any backups kept before each sync.

thanks,
Iphone G3s, iOS 4
  • Allan Sampson Level 10 Level 10 (122,170 points)
    Currently Being Moderated
    Aug 31, 2010 11:58 AM (in response to pablos53)
    Not sure what you mean by recover email.

    iTunes creates a backup for your iPhone which is updated as the first step during the iTunes sync process which includes contacts.

    If you haven't synced your iPhone with iTunes again since this happened, don't. You can try restoring your iPhone with iTunes from your iPhone's backup. When selecting Restore, you will be prompted to update your iPhone's backup as the first step which you want to decline or your backup updated with the last sync will be overwritten.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4),  iPod w/Video 30GB,  iPhone 4 32GB
  • Allan Sampson Level 10 Level 10 (122,170 points)
    Currently Being Moderated
    Aug 31, 2010 1:39 PM (in response to pablos53)
    You aren't prompted to backup or not backup your iPhone when syncing. This is done automatically by iTunes as the first step during the iTunes sync process when syncing.

    You are prompted to update your iPhone's backup when restoring your iPhone with iTunes as the first step and can be declined.

    There is a global setting with iTunes to not sync automatically when any iPod or iPhone is connected which is selected at iTunes > Preferences under the Devices tab.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4),  iPod w/Video 30GB,  iPhone 4 32GB
  • Allan Sampson Level 10 Level 10 (122,170 points)
    Currently Being Moderated
    Aug 31, 2010 2:08 PM (in response to pablos53)
    There is one backup with a new backup created when installing a firmware update or when restoring your iPhone with iTunes.

    http://support.apple.com/kb/HT1766

    You choose what is synced under the various tabs for your iPhone sync preferences with iTunes.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4),  iPod w/Video 30GB,  iPhone 4 32GB

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