Not receiving calls while screen sharing on FaceTime

I'm not receiving calls while screen sharing on FaceTime. I wasn't able to respond to a family emergency because of this. I see there are a couple people who have raised this issue and not a single time did apple respond in support.


iPhone 15 Pro Max

iOS Version 26.5


I do not use "Do Not Disturb", so it was definitely not that.

iPhone 15 Pro Max, iOS 26

Posted on Jun 10, 2026 2:40 PM

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2 replies

Jun 11, 2026 12:46 AM in response to jujubao

If you are describing a FaceTime screen-sharing session (SharePlay or Screen Sharing) where incoming cellular calls do not alert you or interrupt the session, this is not expected behaviour. Normally an iPhone should still notify you of incoming calls while you are on a FaceTime call, allowing you to answer, decline or ignore them.


A few possibilities:

  • Focus mode may be suppressing call notifications.
  • Silence Unknown Callers could be affecting certain callers.
  • Call Forwarding or carrier-side features could be involved.


This may help you --> Understanding Push Notifications on iPhon… - Apple Community

Jun 11, 2026 12:41 AM in response to jujubao

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Not receiving calls while screen sharing on FaceTime

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