Getting Downloading support for Genmoji since yesterday June 10 2026
Genmoji not working iphone or ipad iOS is current 26.5. Have tried all troubleshooting. what’s up?
iPad Air 3, iPadOS 26
Try a forced restart: Force restart iPhone - Apple Support
6 replies
I’ve been able to create Genmoji’s up until yesterday. Now all I get is this “Downloading support” message. I’ve done hard restart, turned AI off and on, stickers off and on, made sure I am up to date on iOS. According to internet there’s no “issue” with Genmoji. Very frustrating!
A more detailed description of the issue than “not working” may be useful.
I have. I thought I said I had done that but guess I didn’t, sorry.
OK it’s back. Must have been a temporary Apple Glitch…..
Good
Getting Downloading support for Genmoji since yesterday June 10 2026