Screen Time logs 60 min/hr to Settings/Other, not resetting

My iPhone iPhone 16 Pro Max running iOS 26.4 has a persistent Screen Time bug. Every single hour of the day is logged at roughly its full 60 minutes, all attributed to “Settings” (and now showing as “Other”), producing impossible daily totals — at one point over 35 hours in a single day, and currently 18 hours by early evening. The usage is recorded continuously even when I am not using the phone, including overnight while I’m asleep. It began after I temporarily changed the date and time manually; I have since set Date & Time back to “Set Automatically” and confirmed the clock is correct, but the problem continues regardless. I have already tried, with no effect: restarting and force-restarting the phone; fully turning Screen Time off and back on; Reset All Settings; updating to the latest iOS; turning off “Share Across Devices”; removing an old Windows computer that was linked to my Apple ID; and checking VPN & Device Management for configuration profiles (none present). Because the bad data persists through every local reset, I believe the corruption is stored in iCloud against my Apple ID rather than on the device. Please advise how to clear the server-side Screen Time data, or escalate this, as I do not want to erase and set up as a new device without restoring my backup if it can be avoided.



[Edited by Moderator]

iPhone 16 Pro Max, iOS 27

Posted on Jun 13, 2026 6:37 AM

Reply
2 replies

Jun 13, 2026 9:03 AM in response to baji144

What Screen Time is reporting:

  • Yesterday (12 June): 24h total Screen Time
  • Every hourly bar is almost exactly 1 hour
  • Category shows “Other – 24h”
  • Settings – 24h is listed as the most-used app
  • 24 pickups are recorded



A useful cross-check is:

Settings → Battery → Last 24 Hours / Last 10 Days

Look at which apps actually consumed battery on 12 June.

  • If Settings truly ran continuously for 24 hours, it would likely appear prominently in Battery usage.
  • If Battery shows normal usage by other apps and little activity from Settings, that strongly supports the idea that Screen Time is misreporting.


You may try some of these steps. Please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs. Disabling a VPN only from the iPhone settings may not completely turn it off. To fully disable it, you need to switch it off from the VPN service provider’s app or remove the configuration profile they installed. Only then is the VPN truly off, which can help if it’s causing issues with cellular or Wi-Fi connectivity. If your device has network connectivity issues, check for ...
  3. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  4. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  5. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.




Screen Time logs 60 min/hr to Settings/Other, not resetting

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