i turned guided access on so i can trace something for my leavers shirt and now it’s saying guided access not available when i try to turn it on. it won’t let me touch my screen and i can’t do anything. please help
[Re-Titled by Moderator]
Original Title: guided access unavailable?
Your description suggests that Guided Access is active - and you are unable to escape from this mode.
When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit may not work because the power button and the home button are seemingly disabled.
Devices with a physical Home Button
The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.
Use Guided Access on iPad - Apple Support
Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Your description suggests that Guided Access is active - and you are unable to escape from this mode.
When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit may not work because the power button and the home button are seemingly disabled.
Devices with a physical Home Button
The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.
Use Guided Access on iPad - Apple Support
Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
How to resolve 'Guided Access not available' issue on iPhone?
