FaceTime not available in App Store after travel

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Level 1

4 points

FaceTime not available in App Store after travel

I travelled from my country to another country where facetime is not available.

after returning to my country I am not able to get facetime by appstore even though the country has been changed to my country.

iPhone 13 Pro Max, iOS 26

Posted on Jun 14, 2026 10:53 AM

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Answer 1

Top-ranking reply

WheelieNick

Level 9

54,017 points

Aug 16, 2026 2:42 PM in response to _facetime

If your iPhone originally came from a country where FaceTime is permanently disabled by law or hardware configuration (like the UAE), changing your Apple ID country back home will not restore the app. If your phone is from your home country, resetting your network or toggling the service usually fixes it.

Try this

Steps to Restore and Activate FaceTime

Check Screen Time: Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps & Features, and make sure FaceTime is turned on.
Toggle the Service: Go to Settings > FaceTime, turn the switch off, restart your phone, and turn it back on.
Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset, and select Reset Network Settings. (Note: This resets saved Wi-Fi passwords).
Re-sync Region/Language: Double-check that both your iPhone's system region (Settings > General > Language & Region) and your region match your home country completely.
Reinstall the App: If FaceTime was deleted, search for it in the local App Store and download it again.

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