Software Issues - iPadOS 26.5

You may have tried some of these tried and tested troubleshooting steps already...

If your iPad is not operating as expected, begin with a forced-restart - as this will often clear an isolated or post-update software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If a fault is identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Hello,

Before going down the restore road, perhaps a simple restart may help matters.

click here ➜ Restart your iPad - Apple Support

If you have recently updated the iPadOS version, post update tasks can cause slow downs and use up battery more than normal. This usually goes back to normal after a couple of days. But again a restart can help it clear any lingering bugs after an update.

To answer your specific question, a full restore can save many issues, but if it's something hardware related with the screen, it may not do much.

Beyond that, if the screen issues persist, the iPad may be having a hardware issue. At two weeks, it's still under full warranty so a full replacement for free can be obtained.

click here ➜ Apple Service and Repair for iPad - Apple Support