iPad Air can't message one contact, works on other devices

iPad Air (approx a year old) IOS 26.5 - Mystery


Has anyone had an issue where they can't send iMessages/texts to one particular person from one device at all (ipad), but it works on other devices (iPhone/Mac)? My husband has a Google Pixel phone, and this started several weeks ago. I have one Apple ID; all devices are logged in to it, and they are all up to date with the current iOS. I've done hard resets, logged in and out of my Apple ID, toggled everything imaginable on/off, deleted the entire string of messages with him to start fresh, etc. I did notice last week that I’m now also unable to message him on Instagram, also from my ipad, yet I can from my iPhone and Mac. RCS messaging is turned on, text message forwarding (ipad is turned) Ideas?

iPad Air (M2, 2024)

Posted on Jun 15, 2026 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2026 3:47 PM

Your husband's Pixel phone cannot receive iMessage - but does support SMS and RCS messaging.


Do you have an iPhone - or just an iPad? If exchanging messages with Android or non-Apple devices, you’ll need to use Cellular SMS/MMS messaging.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS/RCS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a 

an eSIM/DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


RCS Messaging

Turn on RCS messaging on your iPhone - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Similarly, MMS (if required) and RCS can be enabled in the same way.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


2 replies
Question marked as Top-ranking reply

Jun 15, 2026 3:47 PM in response to FrustratedDogDad

Your husband's Pixel phone cannot receive iMessage - but does support SMS and RCS messaging.


Do you have an iPhone - or just an iPad? If exchanging messages with Android or non-Apple devices, you’ll need to use Cellular SMS/MMS messaging.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS/RCS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a 

an eSIM/DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


RCS Messaging

Turn on RCS messaging on your iPhone - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Similarly, MMS (if required) and RCS can be enabled in the same way.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


iPad Air can't message one contact, works on other devices

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