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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
iPhone12, iOS26. Siri won’t call contacts. Always searches for a place/contact in maps.
Force reboot, disable/enable Siri, disable “learn from app”,… all no solution!
[Re-Titled by Moderator]
Original Title: Siri cant call contacts
iPhone 12, iOS 26
Berten ~ As your iPhone 12 could be >5 years old, it's worth checking for a weak, aging battery (which can cause various issues.) So...
Does your iPhone 12 still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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having the same issue only Siri is calling numbers found on the internet and not contacts. Continually says “not in contacts”. Change the name of the contact and it works a couple of times then stops working again.
New battery installed. Problems existed before battery change, so new battery can’t be the problem.
it seems Siri prioritises Maps to contacts… so always suggests something from maps
How do I fix Siri not calling contacts on iPhone 12?
