My Apple Gift Card code is missing

missing apple gift card code

Posted on Jun 16, 2026 6:27 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2026 6:29 PM

According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. You might need to provide: * An image of the full front and back of your card. * A sales receipt showing when your card was purchased. * The serial number from your card.

Use the link here to Contact Apple Support.


Learn more: If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

17 replies
Question marked as Top-ranking reply

Jun 16, 2026 6:29 PM in response to oluwasanya

According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. You might need to provide: * An image of the full front and back of your card. * A sales receipt showing when your card was purchased. * The serial number from your card.

Use the link here to Contact Apple Support.


Learn more: If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

Jun 16, 2026 7:06 PM in response to oluwasanya

oluwasanya wrote:
But have have provided the card serial number and the receipt on June 7th and I haven't get reply yet I also complain about 3 card today cause it happened to another 3 card I bought last night, I need them to give me feedback and know if they are working on it

That is why the link to contact Apple directly was provided.

Contact Apple Support - Apple Support


Apple does not participate here, so they will not see your post, all we can do is provide the relevant information for you to use. We have no access to your account so would have no way to check the status of your request.

Jun 16, 2026 10:00 PM in response to oluwasanya

Thank you for your post.


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ⇠💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

Jun 16, 2026 7:07 PM in response to oluwasanya

oluwasanya wrote:
But have have provided the card serial number and the receipt on June 7th and I haven't get reply yet I also complain about 3 card today cause it happened to another 3 card I bought last night, I need them to give me feedback and know if they are working on it

You will have to work it with Apple Support, try reaching out to them again. Where are you purchasing these cards the continue to have missing codes? I would suggest you stop purchasing them from where ever you are getting these, then pivot to purchasing Apple gift cards online.

Sep 22, 2026 8:24 AM in response to eboha

eboha wrote:
I stacked it off please I want apple to help me out

Yes that has been provided. I count 3 times where the link was posted to contact Apple for them to help you out. Have you read any of the posts in this very short thread? I would recommend doing that first before posting, then update if you need additional information that has not been provided.

Sep 22, 2026 8:44 AM in response to eboha

Start at the very post here, posting the pictures of the card on this post will do not good as that would have to be sent to Apple after you used the provided link for contact. The reason why reading is very important is that a single thread can become unreadable when others are just asking the same question over and over again when the information is available for them to read for a solution.

My Apple Gift Card code is missing - Apple Community


It is only when you have followed the provided steps and updated what has not worked for you that additional information would be helpful for a resolution if one is available.

My Apple Gift Card code is missing

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