How do I request a phone call from Apple Support?

You can call Apple directly, toll-free, as detailed in: Contact Apple for support and service (phone numbers)

or use a form for your support request, describe your issue (again), then select Chat or Callback as contact option (sometimes behind a ‘Get More Help’ button, depending on an automated interpretation of your description).

If you have a case number, or name of a representative, then that may help in continuing where you left off.

Thank you for reaching out.

To get the most necessary technical support for your needs, try any of the following support options:

Get live expert assistance by contacting Apple Support:

• United States: 1-800-APLCARE.
• Contact Apple Support.
• Get Support.

In addition, you can try → Apple Support for assistance or download the Apple Support App. ↓

Thanks again for reaching out. 👍🏼

Good luck! 👋🏼😉

Smiliñ 😎 Brian

No responders in these forums work for Apple. This is a community of end users like you. Here, if you describe the issue and the equipment affected, we can offer help based on our experience and observations.

Old but still valid tips on effectively posting a question here: