MacBook Pro FaceTime Camera: USB ok, SPCameraDataType empty

Built-in FaceTime HD Camera black screen after macOS Sequoia update, USB detected but SPCameraDataType empty


Hi everyone,


 I’m troubleshooting an issue with the built-in FaceTime HD Camera on an Intel 2019 MacBook Pro after updating to macOS Sequoia.


 Mac / OS


 - MacBook Pro, Intel, 2019

 - macOS Sequoia 15.7.7

 - Build 24G720


 Symptom


 The built-in FaceTime HD Camera shows a black screen / does not work in camera apps. It does not appear to be a simple app permission issue.


 Key finding


 The camera is detected at the USB level, but it does not appear as a macOS camera device.


 system_profiler SPCameraDataType returns empty.


 But USB reports the camera:


 FaceTime HD Camera (Built-in):


  Product ID: 0x8514

  Vendor ID: 0x05ac (Apple Inc.)

  Version: 2.01

  Manufacturer: Apple Inc.

  Location ID: 0x80200000


 Relevant log messages


 From unified logs, I see:


 VDCAssistant: Camera not supported by VDCAssistant

 cameracaptured: Camera driver not started in time

 cameracaptured not supported for camera driver service (null)


 Things already tried


 - Updated macOS to 15.7.7

 - Restarted camera services:

   - VDCAssistant

   - AppleCameraAssistant

   - cameracaptured


 - Checked USB detection: camera is still visible on USB

 - Checked SPCameraDataType: still empty

 - Booted into Safe Mode: same issue

 - Disabled Citrix USB daemon com.citrix.ctxusbd: same issue

 - Confirmed Citrix ctxusbd is not running during testing


 Current interpretation


 This looks like the built-in camera is still visible at the USB level, but macOS/CoreMediaIO is not successfully initializing or registering it as a usable camera device.


 I’m trying to determine whether this is:


 - a macOS Sequoia camera driver/CoreMediaIO issue,

 - a T2/firmware-related issue,

 - or a partial hardware failure where USB enumeration works but the image pipeline does not.


 Has anyone seen this specific pattern: USB detects the FaceTime HD Camera, but SPCameraDataType is empty and logs show Camera not supported by VDCAssistant / Camera driver not started in time?


 Any suggestions before doing a macOS reinstall or taking it in for hardware diagnostics would be appreciated.

MacBook Pro 13″, macOS 15.7

Posted on Jun 21, 2026 1:23 AM

Reply
1 reply

Jun 21, 2026 8:51 AM in response to moyamo_29

Apple provides this particular guidance when the built-in cameras is not working:

If the built-in camera isn’t working on your Mac - Apple Support


Of particular note is the guidance to take specific steps to reset the SMC of an Intel-based Mac.

Reset the SMC of your Mac - Apple Support

You might actually do this 2-3 times if once doesn't seem to make a difference.

MacBook Pro FaceTime Camera: USB ok, SPCameraDataType empty

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.