Unable to download Brave browser and Viber app on MacBook Pro

I am using this MacBook Pro , with Apple M4 chip , it's the macOS of sequoia 15.6 . The problem I have faces is that I am not being able to download Brave browser and Viber app , when ever I try to open it from application , there is an always a problem report . How can I resolve this problem ?


[Re-Titled by Moderator]

Original Title: Downloading browsers.

MacBook Pro 14″, macOS 15.6

Posted on Jun 21, 2026 2:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2026 3:38 AM

Shobhaya wrote:
I am using this MacBook Pro , with Apple M4 chip , it's the macOS of sequoia 15.6 . The problem I have faces is that I am not being able to download Brave browser and Viber app , when ever I try to open it from application , there is an always a problem report . How can I resolve this problem ?
[Re-Titled by Moderator]
Original Title: Downloading browsers.

I am sorry but part of what is written " not being able to download Brave browser and Viber app " and " when ever I try to open it from application "


Those statements contradict each other


That said


Part 1 of 2


Restart the computer in Safe Mode 


Do the issues persist ?


Sometimes a Safe Boot followed by a Normal Boot will just put things right.


If not - there could be something in the main User Account playing up.


To further isolate this - Set up users, guests, and groups on Mac.


Then log out of the Main User account and log into the dummy account and test again if the issue persists.


If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Part 2 of 2


To Drill Down further and to avoid a session of Q&A, Q&A  and Q&A  


Download the Application Etrecheck  ( External Link ) directly from the Developer.


The Application is Not a " Silver Bullet "  and is  only a tool to examine the Hardware / Software used on this computer 


This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - Share Report >> Copy , then  paste  >>>> using the Additional Text Icon  <<<<

2 replies
Question marked as Top-ranking reply

Jun 21, 2026 3:38 AM in response to Shobhaya

Shobhaya wrote:
I am using this MacBook Pro , with Apple M4 chip , it's the macOS of sequoia 15.6 . The problem I have faces is that I am not being able to download Brave browser and Viber app , when ever I try to open it from application , there is an always a problem report . How can I resolve this problem ?
[Re-Titled by Moderator]
Original Title: Downloading browsers.

I am sorry but part of what is written " not being able to download Brave browser and Viber app " and " when ever I try to open it from application "


Those statements contradict each other


That said


Part 1 of 2


Restart the computer in Safe Mode 


Do the issues persist ?


Sometimes a Safe Boot followed by a Normal Boot will just put things right.


If not - there could be something in the main User Account playing up.


To further isolate this - Set up users, guests, and groups on Mac.


Then log out of the Main User account and log into the dummy account and test again if the issue persists.


If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


Part 2 of 2


To Drill Down further and to avoid a session of Q&A, Q&A  and Q&A  


Download the Application Etrecheck  ( External Link ) directly from the Developer.


The Application is Not a " Silver Bullet "  and is  only a tool to examine the Hardware / Software used on this computer 


This is a Diagnostic Tool that makes no changes to the computer Hardware / Software used on this computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - Share Report >> Copy , then  paste  >>>> using the Additional Text Icon  <<<<

Jun 21, 2026 5:05 AM in response to Shobhaya

The exact message you receive when you try to open them would likely help immensely.


If the message states that they may be malware or can’t be scanned for malware, you can bypass that assuming you downloaded both from the developer’s website. Go to Privacy & Security System Settings, scroll to the bottom and click, “open anyway.” I can’t remember how it worked in Sequoia, so you may just be able to ctrl-click on the app and choose open from the contextual menu.

Unable to download Brave browser and Viber app on MacBook Pro

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