Updating OS from Mojave to Catalina - problems with Office

Catalina: After updating OS from Mojave to Catalina on MacBook Pro of 2013 (!), I can no longer open anything from Office 2011 (e.g. Excel, Word). Catalina uses 64-bit, whereas Mojave used 32-bit. How can I now open these Excel and Word files. I gather Office 2016 can be converted to 64-bit. Also I can't get App Store to open - it won't respond. Thank you.

MacBook Pro 13″, macOS 10.15

Posted on Jun 21, 2026 9:18 AM

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Posted on Jun 21, 2026 9:23 AM

Download LibreOffice. It's Free. It opens Word and Excel files fine. I've not used it very much with Word files but I use a lot of Excel files, including Macros, and they all worked fine. The interface isn't much different and the learning curve isn't steep for Excel.


Sorry, can't help with your App Store problem, but you can get LibreOffice from its website.

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Jun 21, 2026 9:23 AM in response to QuinKewley

Download LibreOffice. It's Free. It opens Word and Excel files fine. I've not used it very much with Word files but I use a lot of Excel files, including Macros, and they all worked fine. The interface isn't much different and the learning curve isn't steep for Excel.


Sorry, can't help with your App Store problem, but you can get LibreOffice from its website.

Jun 21, 2026 9:56 AM in response to QuinKewley

Our friend, @Zurarczurx, provides a great suggestion regarding LibreOffice, but you'll likely be looking to download version 4.3, as the current release of LibreOffice requires macOS 11 or newer.

https://www.libreoffice.org/system-requirements/


In fact, if your MBP is of late-2013 flavor, you might simply make the upgrade to macOS 11 Big Sur. If the MBP is early-2013 then it doesn't qualify to run that and Catalina is as far as you can go.


You've waited about too long to upgrade the OS of that Mac. A lot has changed in the thirteen (!) years since that MacBook Pro was released, including about eight generations of OS and one major Mac architecture change to Apple Silicon from Intel.


Microsoft no longer supports anything but the latest three version of macOS. That's 26 Tahoe, 15 Sequoia and 14 Sonoma.


Reinstalling and registering any older version of MS Office apps will be difficult as MS has shut down the registration servers for those very old apps and no longer provides any support.


You might seriously consider acquiring a newer Mac. Your 2013 MBP has lived a long, productive life and it wants to retire. You should let it.

Updating OS from Mojave to Catalina - problems with Office

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