Gift card code torn during scratching

I was gifted a blank gifted because she mistakenly tour the code while trying to scratch it what do I do it was purchased in Penuco Vera cruz

iPhone 12

Posted on Jun 22, 2026 7:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2026 2:12 AM

Thank you for your post.


she mistakenly tour the code while trying to scratch it


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

3 replies
Question marked as Top-ranking reply

Jun 23, 2026 2:12 AM in response to Bestmanigwe56

Thank you for your post.


she mistakenly tour the code while trying to scratch it


According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳


You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

Jun 23, 2026 10:27 AM in response to Bestmanigwe56

Hello~ Click on below and review…


If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


See the link below as you will need to contact Apple…


Contact Apple Support - Apple Support*


*Example…


If you tap the highlighted number once you go into the link and choose your Country or Region…it opens more options for you.


I always buy my Apple Gift cards through the link below to avoid in store scams(see online for many of these)


Apple Gift Card - Apple


~Katana-San~

Gift card code torn during scratching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.