MacBook Pro Big Sur 11.7.11 video playback controls fail
macbook pro Big Sur 11.7.11. utube and others video will not forward,rewind or pause correctly
MacBook Pro 15″, macOS 11.7
Question marked as
This issue with video playback controls not working properly in macOS Big Sur 11.7 is commonly related to browser issues, Safari extensions, or system-level media key conflicts. Here's how to troubleshoot:
1. Try a different browser:
If you're using Safari, try Chrome or Firefox to see if the issue is browser-specific. If it works in another browser, the problem is Safari-related.
2. Clear browser cache and disable extensions:
In Safari: Develop menu > Empty Caches. Also try disabling all Safari Extensions (Safari > Preferences > Extensions > disable all) and test again.
3. Check for conflicting apps using media keys:
Apps like Spotify, Music, or third-party media players can hijack media keys (play/pause/skip). Quit all background media apps and test video playback again.
4. Reset NVRAM/PRAM:
Shut down your MacBook Pro, then turn it on and immediately hold Option + Command + P + R for about 20 seconds. This resets hardware settings that can sometimes affect media playback.
5. Check JavaScript settings:
In Safari > Preferences > Security — make sure "Enable JavaScript" is on. Video controls on sites like YouTube rely heavily on JavaScript.
6. Update to the latest Big Sur security update:
Even if you can't upgrade past Big Sur, make sure you're on the latest available update: System Preferences > Software Update.
7. Try Safe Mode:
Restart holding the Shift key (Safe Mode). If video controls work in Safe Mode, a third-party app or login item is likely causing the conflict.