Apple ID password reset fails with old card

My old Visa card ending in 9916 was replaced by my bank. I no longer have access to that card, and I can’t complete the verification to reset my Apple ID password.

iPhone 14 Plus, iOS 26

Posted on Jun 27, 2026 8:35 PM

Reply
1 reply

Jul 7, 2026 7:16 PM in response to alwaleed65

Re: Apple ID password reset fails with old card


See what to do if you forgot your Apple Account password

https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN


If you have difficulty getting a verification code:

See how to: Get a verification code and sign in with two-factor authentication - Apple Support


Once you regain access to your account:

See what to do: If you need to change or update your Apple Account payment method - Apple Support

Apple ID password reset fails with old card

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