Apple ID password reset fails with old card
My old Visa card ending in 9916 was replaced by my bank. I no longer have access to that card, and I can’t complete the verification to reset my Apple ID password.
iPhone 14 Plus, iOS 26
My old Visa card ending in 9916 was replaced by my bank. I no longer have access to that card, and I can’t complete the verification to reset my Apple ID password.
iPhone 14 Plus, iOS 26
Re: Apple ID password reset fails with old card
See what to do if you forgot your Apple Account password
https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN
If you have difficulty getting a verification code:
See how to: Get a verification code and sign in with two-factor authentication - Apple Support
Once you regain access to your account:
See what to do: If you need to change or update your Apple Account payment method - Apple Support
Apple ID password reset fails with old card