Unable to make FaceTime calls to my mom and nephew

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See if anything here might help:

If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support

Mac Jim ID wrote:

To be clear, you are not addressing Apple at all and none of us are stopping you from using FaceTime. There are many reasons why that may be the case for you specifically though, such as Screen Time restrictions and the information provided by Chattanoogan.

For future reference, your post is much more readable when not in all CAPS. You may want to review the Community Guidelines as there is a certain amount of Etiquette that is expected when posting here on this Support Forum.

• We suggest that you avoid using all capital letters, bold fonts, or emphasized words, which may convey a negative tone.

Community etiquette guidelines - Apple Support

I agree with you but back to the question.

What helps a lot with me is restarting my Apple item by holding the power on button and the volume up button.

Hope that helps!

To be clear, you are not addressing Apple at all and none of us are stopping you from using FaceTime. There are many reasons why that may be the case for you specifically though, such as Screen Time restrictions and the information provided by Chattanoogan.

For future reference, your post is much more readable when not in all CAPS. You may want to review the Community Guidelines as there is a certain amount of Etiquette that is expected when posting here on this Support Forum.

• We suggest that you avoid using all capital letters, bold fonts, or emphasized words, which may convey a negative tone.

Community etiquette guidelines - Apple Support

AppleLikeThis wrote:

What helps a lot with me is restarting my Apple item by holding the power on button and the volume up button.

Hope that helps!

Best practice is to respond to the user who asked the question.