Apple TV app sign-in fails after OS upgrade, Apple One

I am using a macbook air with OS 15.7.7. I have a subscription with Apple One which active and will renew July 20th. With Apple One, I have been using the Apple TV app to watch movies and that has worked fine.


I recently upgraded from OS 15.100.1 to OS 15.7.7 and ever since then, although I can sign into my Apple One account and see it is still active, I cannot sign into Apple TV app. It keeps telling me to try a free trial and asks me to sign in. I do that, the sign in process seems to work, but my account name does not appear in the lower left corner of the window and I cannot access Apple TV.


Any idea what is going wrong and how to fix it?

MacBook Air 15″, macOS 15.7

Posted on Jun 29, 2026 8:32 PM

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Apple TV app sign-in fails after OS upgrade, Apple One

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