choi179 wrote:
However, the restore process still fails shortly after it begins. I consistently get the following error message:
"Gave up waiting for device to transition from Port DFU state to DFU state."
It seems the device successfully enters the "Port DFU" stage, but it hangs during the transition to the full "DFU" state before the OS transfer completes.
Is there a specific type of USB-C cable (e.g., USB 2.0 vs USB 3.1) recommended for this transition, or is there a known workaround for this "Port DFU" timeout?
Any further guidance would be greatly appreciated.
Try using the other USB-C port on the MBAir.....perhaps the port you are using has a bit of a problem that doesn't show up during normal use. You'd be surprised how often I find USB-C ports with accidental damage.
I've only ever used the official Apple USB-C charging cables which only support USB2 transfers. Over time some cables may develop kinks & stress breaks near their connectors which can cause poor connections. Or maybe the connector contacts are dirty or damaged. Make sure to use a good quality cable that only supports USB2 or 3 protocols. A USB4/5 rated cable may be too much like a Thunderbolt cable to work in this situation. Unfortunately Apple doesn't provide enough details for us to figure it out.
Keep in mind some USB-C cables for other devices may only be charging cables without any data transfer capability. You need to use cables rated for USB2 or 3 protocols. If USB3 rated cables could not be used, then Apple's documentation should mention that very critical detail since USB3 has been around for a decade. Remember, in addition to USB2/3 support that cable also needs to support charging as per Apple's instructions.
Another possibility is not the cable, but the software that is installed on the host MBAir. Anti-virus software, cleaning & optimizer apps, and third party security software are known to interfere with the normal operation of macOS which could be breaking the process. If you have any of these types of apps installed, then uninstall them by following their developer's instructions.
What version of macOS is on your MBAir? And the version of Apple Configurator? In my experience you must be using macOS 15.7+ and Apple Configurator v2.19 (if using Sequoia, it is best if Sequoia is fully patched).
If all else fails, then take the system to an Apple Store or an Apple Authorized Service Provider for assistance with the DFU Firmware Restore. I've performed the process numerous times and I still have difficulties with the process and will sometimes ask another tech to try it for me.