Microphone not working for voice notes and calls

I’m unable to send voice note and when I call people they can’t hear me but I can hear them perfectly.

iPhone 11, iOS 18

Posted on Jun 30, 2026 4:37 PM

Reply
2 replies

Jun 30, 2026 4:54 PM in response to simisola113

simisola113 wrote:
I’m unable to send voice note and when I call people they can’t hear me but I can hear them perfectly.


Follow the 3R's- if a restart does not solve your problem proceed

Have you shutdown & restarted the iPhone ie power off/on...

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support



ref: If the microphones on your iPhone aren't working - Apple Support


no resolve—

Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



The current stable release of iOS including bug fixes, security updates is iOS 26.5.2

Update your iPhone or iPad - Apple Support





Jul 1, 2026 1:57 AM in response to simisola113

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support


Microphone not working for voice notes and calls

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