How do I resolve a non-existent STARZ account billed through Apple?

Hey HI - this usually means the subscription is tied to your Apple ID, not a normal STARZ account. If STARZ says your account does not exist, you likely need to sign in using the same Apple ID that was billed, or check whether you subscribed through the Apple TV app instead of STARZ directly.discussions.

Try this:

• On iPhone, go to Settings > [your name] > Subscriptions and see whether STARZ is listed there.
• Also check your Apple purchase history for the charge.
• If it is billed through Apple, cancel or manage it from Apple, not from STARZ.discussions.apple+1
• In the STARZ app, try Sign in with Apple if that option appears.
• If you still cannot log in, contact Apple Support and STARZ support with the Apple receipt number.support.starz+1

Apple help pages:

• View, change, or cancel subscriptions
• See your purchase history in the App Store or iTunes Store