How do I fix an unresponsive iPad that shut down with a purple glitch?

My iPad I had it for 7-8 years and when I was playing on it, it shut down and did a purple glitch, when I charge its not working and turning on what do I do??



[Re-Titled by Moderator]

Original Title: ipad issue

Posted on Jul 2, 2026 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2026 8:16 AM

Thank you for your post.


There appears to be a problem with the internal display panel, the charging system or the internal battery. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian

2 replies
Question marked as Top-ranking reply

Jul 2, 2026 8:16 AM in response to safiya231

Thank you for your post.


There appears to be a problem with the internal display panel, the charging system or the internal battery. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian

How do I fix an unresponsive iPad that shut down with a purple glitch?

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