hi my pencile cant connect with my ipad , i did several thing like update or back up or rest factory also try to turn off my ipad and blutetooth but its not working at all!!!
[Re-Titled by Moderator]
Original Title: Not connected to pencile
You make no mention of your iPad model - or the Apple Pencil that you are attempting to use with your iPad. Have you ever been able to use the Pencil that you have with your iPad - or is this a new Pencil? Be aware that the four available versions of Apple Pencil only work with specific models of iPad - and are otherwise not interchangeable between models.
Here is Apple definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
You make no mention of your iPad model - or the Apple Pencil that you are attempting to use with your iPad. Have you ever been able to use the Pencil that you have with your iPad - or is this a new Pencil? Be aware that the four available versions of Apple Pencil only work with specific models of iPad - and are otherwise not interchangeable between models.
Here is Apple definitive compatibility list for Apple Pencil and iPad:
Apple Pencil compatibility - Apple Support
These support pages may be helpful with pairing and use of the Pencil with your iPad:
Connect Apple Pencil with your iPad - Apple Support
Charge your Apple Pencil and check the battery - Apple Support
If you continue to experience difficulties, here is one of the better troubleshooting guides:
https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/
Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may have been damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.
The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”.
It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.
If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.
Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.
Hello Elahe_ali, welcome to the Apple Support Community!
If the Apple Pencil does not react at all after all this, it is very likely that its own battery has fallen into "deep discharge" (which happens if it has remained discharged for too long) or that there is a hardware problem with the Bluetooth of the stylus. Before forfeiting, try cleaning the magnetic charging area of the iPad (or the Lightning port depending on your model) and leave the Pencil plugged in/magnetized for a good hour without touching it. If nothing changes, you will have to test the stylus on another iPad or contact Apple support: Contact - Official Apple Support, for a replacement. Have a nice day :)
Unable to connect Apple Pencil with my iPad
