Factory reset HomePods stuck in configuring

I have a pair of OG HomePods. They are normally a stereo pair and provide the audio for my Apple TV 3rd Gen 4K. audioOS 26.5 is installed.


My internet service was down for the better part of a day. When service was restored, the HomePods reported that they couldn't connect to the internet. All my other devices connected to my home wifi network.


After a few hours of them not connecting, I unplugged them for 30 seconds and plugged them back in. After restarting, they remained the same. I then decided to factory reset them.


The factory reset went well, but they had been configuring for 12+ hours! I did another factory reset, which also worked well, but they have been configuring again for 12+ hours. They are connected to the local network and the internet. Individually, they will respond to requests such as to play Ambient Sounds or to tell me a joke. But because in the Home app they appear as configuring, they cannot be united again as a stereo pair, nor will they respond to requests regarding my smart home, such as enabling a scene.


I'm at a loss as to what is going on.

HomePod

Posted on Jul 3, 2026 7:56 AM

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9 replies

Jul 3, 2026 1:39 PM in response to El Chavo

I wouldn’t keep doing the factory resets. I know it’s tempting to do that to get it to configure but just hold off on doing that if you can for another day. Sometimes it can be slow, especially with these OG HomePods. Depending on how you did this factory reset, did you do it by removing the accessory from the home app or did you do it by the hard reset where you press the top? The former doesn’t always remove the HomePod from your iCloud device list and sometimes you have to also manually remove that/them so you can set them back up again without the Apple ID being in the way to start with and then you can add your Apple ID and sign into iCloud on set up.

Remove a device from Find Devices on iCloud.com - Apple Support


The “can’t connect to the Internet” can be a common issue and usually resolves itself. It’s far better to try restarting them and rebooting the wifi.


See how they are tomorrow.

Jul 4, 2026 9:53 AM in response to El Chavo

Two days as in 48 hrs? Yesterday it had been 12 + hrs.

Did you ungroup the pair first before you attempted the reset because you’re supposed to do that?


Are you using mesh Wi-Fi system? If you’re on mesh it might be getting stuck trying to connect to 2.4 GHZ or 5GHZ because mesh uses more than one.


for now I would do in this order:

  • remove the accessory (HomePods) from the home app to factory reset (not the pressing the top method) Reset HomePod
  • Unplug them both
  • check they are removed from your iCloud device list following this. This can easily be done by going into settings on iPhone - YOUR NAME (at the top), scroll down to see all devices signed into your name and tap on the homepod(s) and remove both
  • Reset Network Settings on iPhone - see instructions bottom of page here: If you can't connect to Wi-Fi on your iPhone or iPad - Apple Support
  • Reboot wifi - once back online connect iPhone to wifi and you’ll need the wifi password because you erased thst when you reset network settings.
  • Plug homepod back in with your unlocked iPhone nearby and wait for the chime to begging set up again.



configuring me take some time again, but you will just have to wait it out but hopefully with all these above steps done it should get it going a little faster. Then you can stereo pair them.



Jul 4, 2026 12:59 PM in response to El Chavo

HomePod is never in Find My, you can find them in the manner I told you to in iCloud devices in settings on iPhone or you can look them up on iCloud.com. Sign in to your Apple Account at account.apple.com, then select Devices.


I’ve had to manually remove them before and set up again to get them to start configuring.


correct unless they’re stereo paired, they’re not gonna be true stereo because you can’t use the left and right, but they can still both be used until you’re able to stereo pair. The theatre sound for Apple TV requires on Apple TV 4K to set them as the default audio output. Until paired you will have to set one of them to default audio output and AirPlay to the other one using the control center.

Jul 4, 2026 10:41 AM in response to Vancouver22

The better part of two days. Proly not exactly 48 hours. Maybe closer to 36.


My HomePods have never appeared in iCloud Find My. They are not there now.


Both HomePods settings state that they are connected to the 5 GHz network and the list in my router shows them both connected to the 5 GHz network.


My iPhone is also always connected to the 5GHz network.


I actually did everything that you recommend when I last factory reset the HomePods.


Because they are still configuring, I can't make them a stereo pair, but I can connect to both of them as the audio output for my Apple TV. I just don't think that the output is stereo

Jul 6, 2026 10:48 AM in response to Vancouver22

It's been almost 48 hours since I followed your suggestion step by step to the T. The HomePods are still "Configuring".


It's interesting; I can control the volume for both HomePods on my iPhone's lock screen. It controls the volume for both simultaneously even though they aren't a stereo pair. They both show separately in the Apple TV Settings app, but are both ticked for the audio output.

Factory reset HomePods stuck in configuring

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