Ecobee and Kasa Matter Enabled Devices NOT integrating with Apple Home

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Level 1

13 points

Ecobee and Kasa Matter Enabled Devices NOT integrating with Apple Home

I have used Apple Home for well over two years. Connected Aqara, two Ecobee thermostats and several sensors, and Kasa matter outlets and switches seamlessly, connecting more than 60 devices within seconds scanning the matter QR code. Suffice to say, I am familiar with the process and have loved the Apple Home experience.

Now, we have moved into a new home. WiFi signal is strong (1.2 gig). All Apple devices (Apple TV, Home Pod, Home Pod mini) connect although there seems to be more of a delay in doing so. I am replacing all Google devices (Nest thermostat and doorbell) with Ecobee because it integrates with Apple Home. Although the Ecobee thermostats and doorbell camera show up and can be controlled in the Ecobee App, I am unable to connect them to my Apple Home Account at the new address. I has gone through EVERY, and I mean every troubleshooting recommendation that Ecobee has, and spent more than an hour with Ecobee tech. Still unable to integrate with Apple Home. In addition, I am unable to connect Kasa outlets (Matter enabled) to the Home as well. Again, this was seamless in our other home (only 2 miles away and with the same internet service). The ONLY difference is we are using an EERO 7 Pro router vs the EERO 6. Yes, I have rebooted the EERO numerous times, too.

So, since Kasa, Ecobee, and EERO are all functioning, the ONLY common issue seems to be Apple Home. HELP please. This is beyond frustrating and time consuming. Thanks.

Posted on Jul 4, 2026 7:14 PM

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Answer 1

El Chavo

Level 1

132 points

Jul 22, 2026 7:52 AM in response to cyclediver

I have a mixture of HomeKit-compatible devices, but rather than use the developer's app and then attempt to integrate the devices into the Home app, I added the devices directly to the Home app.

Using a search assistant I found;

"To add Kasa devices to the Apple Home app, scan the HomeKit QR code directly in the Home app. Make sure the Kasa device's LED is blinking orange and blue before starting the setup."

"You can add your Ecobee thermostat to the Apple Home app by enabling HomeKit pairing on the thermostat, then pairing it through the Home app."

To add devices to your Home, you must use the Home app on an iPhone or iPad. The add device option is not available in the Home app's add menu (+, upper right) on a Mac.

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