iPad is frozen with sliding white rectangles

fcgiii wrote:

ipad frozen with sliding white rectangles

Restart your iPad - Apple Support

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button; do not release the button until...
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

• Press and hold the top button and the Home button at the same time; do not release either button until...
• When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer hands-on assistance with troubleshooting. If a fault is identified, you'll be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Sliding white rectangles can be Assistive Touch or Voiceover. If you can get to Accessibility in Settings turn iff everything and see if that helps.