iMessage and FaceTime are deactivated on iPhone and Mac

Please my iMessage and FaceTime both got disactivated all of a sudden, both on my phone and Mac. I’ve tried signing out of my apple account, resetting network settings and restarting the phone but still nothing

iPhone 11 Pro, iOS 26

Posted on Jul 7, 2026 1:43 AM

Reply
1 reply

Jul 8, 2026 6:06 PM in response to Laanister




Hi Laanister

and welcome to this Apple (user-to-user) Community!


Re: iMessage and FaceTime are deactivated on iPhone and Mac


Thank you kindly for including what you have tried already.


As well, there are various other possible causes and solutions to the situation:

To find the solution in your case, please check through Apple Support's trouble-shooting articles below:

______________

On your iPhone: See what to do:

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

___________

On your Mac: See what to do:

If you can’t send or receive messages using Messages on Mac - Apple Support

and / or

If you can’t turn on or sign in to iMessage or FaceTime on iPad, Mac, or Apple Vision Pro - Apple Support


If you still need help:

Please feel free to send us a reply,

or

If needed:

The Apple Messages Support website has info. / support / contact options etc.

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support


All the best :-)

iMessage and FaceTime are deactivated on iPhone and Mac

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