HomePod mini restart and OS update not working

Force close the Home app and reopen it.

Restart the HomePod by unplugging the power cable, waiting 10 seconds, and plugging it back in.

Then try again

Do you have a Mac or PC to use?

you can plug the USB-C cable of the HomePod mini directly into a computer and restore/update it, see instructions here —> Reset HomePod or HomePod mini - Apple Support

I woke up to my HomePod Mini installing the update but also with a Network Issue on Oct. 7. So I reset the HomePod Mini several times.. reset the internet and restarted my phone. After several tries it finally showed the setup on the phone but would not connect to the WiFi. I took it into my local London Drugs computer dept. and after they did a diagnostic, it was found the hardware basically had bricked. So they have ordered me a new one. I had called Apple Support… what a joke. They wanted a screen shot of the ‘Error’ and would get back to me in 24-48 hours. Go to your local Apple Service Centre… you will get more support and action there. Mine was only a little over 4 months old. I will never allow another update!!

I was having trouble with my unit yesterday at 3 AM, which was delightful. Last night I used my MacBook Pro to redo the software on the unit. That all went fine. Then when I released it from the computer and tried to set it up, it went back to the same old thing. So is there an issue with HomePod OS 27?

Up until this point, I’ve never had any problems with this unit at all. If anybody’s got any suggestions, I’d appreciate it because right now it’s a nice paperweight, but not much more.

Thanks,

DMW

How does a software update brick hardware?!?! Did they actually tell you How the hardware was bricked? Or was claiming it's bricked and getting you a new one the easiest option for them?

If you never allow any updates/upgrades, you will never get any security fixes and you will never have an up-to-date device. That means you run the risk of screwing up anything that relies on the device being up-to-date.

When the article says to connect the mini to the Mac using the included USB cable, it's referring to the mini's power cable, correct?