My screen has a dead area preventing me from typing
hello! My screen is dead n one area how to correct this ? It’s not allowing me to even type! 😞
iPhone XR, iOS 18
hello! My screen is dead n one area how to correct this ? It’s not allowing me to even type! 😞
iPhone XR, iOS 18
sounds like a defect screen on the phone
if it was me then I would
try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it
if it did not then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support
if that did not resolve it then I would contact apple about repair Apple Service and Repair for iPhone - Apple Support
sounds like a defect screen on the phone
if it was me then I would
try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it
if it did not then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support
if that did not resolve it then I would contact apple about repair Apple Service and Repair for iPhone - Apple Support
1. Force Restart
2. Quick Fixes to Type Right Now
3. The Diagnosis
If the force restart doesn't work, the touch screen digitizer is physically damaged (likely due to wear, a drop, or a swollen battery pushing against the screen). The only permanent fix is a screen replacement.
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Worth a few tries with a Forced Restart, but this really sounds like a screen replacement will be needed.
If the Forced Restarts do not help, it's off to the shop.
About $200-225 (U.S.) assuming that a new battery is not needed. Add $80-90 for a new battery.
You can find a list of authorized service shops in your area using this link:
Find Locations - AppleAppleFind Locations
Your call, but the money might be better spent on a new phone.
rattanaargh ~ As your iPhone XR could be >7 years old, it's worth checking for a weak, aging battery (which can cause various issues.) So...
Does your iPhone XR still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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Bob Timmons wrote:
...
About $200-225 (U.S.) assuming that a new battery is not needed. Add $80-90 for a new battery.
...
Absolutely, and it will be worth $20 and almost obsolete .
My screen has a dead area preventing me from typing