Cannot verify Google Business Profile without SMS

I’m trying to verify a Google Business Profile for Sitelly, a web design and digital marketing business in Israel. The business phone number can receive regular incoming voice calls, but it cannot receive SMS messages. During verification, Google only offers the option to send the verification code by text message.


I don’t see an option for a voice call, email, video verification, or postcard.


Business website: https://sitelly.co.il/ I’m including the website so the business name, services, phone number, and other public details can be checked for consistency.


Is there a supported way to request voice-call verification or another verification method? Should I contact Google Business Profile support to have the verification options reviewed? I can provide screenshots of the verification screen, with personal information hidden.

MacBook Pro 15″, OS X 10.11

Posted on Jul 8, 2026 8:05 AM

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4 replies

Jul 8, 2026 8:17 AM in response to Tzvika Sasson

Tzvika Sasson wrote:
I’m trying to verify a Google Business Profile for Sitelly, a web design and digital marketing business in Israel. The business phone number can receive regular incoming voice calls, but it cannot receive SMS messages. During verification, Google only offers the option to send the verification code by text message.
I don’t see an option for a voice call, email, video verification, or postcard.
Business website: https://sitelly.co.il/ I’m including the website so the business name, services, phone number, and other public details can be checked for consistency.
Is there a supported way to request voice-call verification or another verification method? Should I contact Google Business Profile support to have the verification options reviewed? I can provide screenshots of the verification screen, with personal information hidden.

You'll need to ask google support, this isn't an Apple issue.

Jul 8, 2026 1:17 PM in response to Tzvika Sasson

Tzvika Sasson wrote:
Sorry for the confusion. I meant Apple Business, formerly Apple Business Connect, not Google Business Profile. The issue occurs during the Apple Business account verification process.

Per google search.


You cannot verify a business with Apple using a text message. To verify an Apple Business account or Apple Business Connect location, you must use document review (business license or utility bill), domain validation (DNS TXT record), or an established App Store Connect app. Text messages (SMS) are only used as a trusted phone number for Multi-Factor Authentication (MFA) after your organization is already verified

Cannot verify Google Business Profile without SMS

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