How do I receive a call from Apple?

You contact the here initially. I have seen where a call back can be scheduled when they are busy or you may be able to request one:

Contact Apple Support - Apple Support

Then your options are non-existent without being able to initially contact Apple yourself. If you are unable to use the provided phone number or online support options in the link for direct contact, you can attempt to download the Apple Support app if available in your region. You would need to request a call back after making contact, there is no email address or number you could text in order to request a call back.