New device restrictions on a not new device.

In family sharing plan I am trying to change my daughters AppleID password but it says that "Because this is a new device, it can't be used to edit your account information yet." This is not a new device. How do I fix this?

iPhone 17 Pro Max, iOS 26

Posted on Jul 11, 2026 7:01 AM

Reply
1 reply

Jul 18, 2026 8:48 PM in response to FamilySharingPW

Wondering whose device you are using (yours, or hers) to change your daughter's Apple Account password.


Apple support's online article: Change your Apple Account password - Apple Support

Eg: says you can:

"Change your child’s Apple Account password using your iPhone, iPad, or Apple Vision Pro


If you have an iPhone, iPad, or Apple Vision Pro with the latest version of iOS, iPadOS, or visionOS and two-factor authentication turned on for your Apple Account, you might be able to change the Apple Account password for a child account in your Family Sharing group.


You can also change a child’s account password in Settings on their own device.


  1. Tap Settings, then tap Family. Choose your child’s account.
  2. Tap Apple Account & Password.
  3. Tap Change [Child’s Name] Password.
  4. Follow the onscreen instructions to change the Apple Account password of the child account.

Learn more about an Apple Account for your child under 13 (age varies by region)"

New device restrictions on a not new device.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.