iPhone 13 screen has intermittent unresponsive areas

Areas of my screen have occasionally been going unresponsive on my iPhone 13 on versions 26.4 and 26.5. I believe the touchscreen will work for some elements but not others.

For example, I will try to tap or swipe on the center of my screen and it will not work. Then, I pull down to enter control center and the whole screen will work, and I can then dismiss control center and tap the spot on my screen that was not previously working and it will be responsive.

In other cases, I will be able to put in my password, but then all screen elements after I log in are unresponsive or only responsive for a second. I can turn my phone off and repeat this process of putting in my password and the screen not working or only working for a second upwards of 20 times before it starts working again (other times it may immediately start working again, and I cannot discern a pattern for when it starts or stops).

On other occasions, I may only be able to swipe up a portion of my screen, but not enough to open up the password menu.

The screen itself is never frozen, just my ability to interact with it.

This has been an issue for about a month now and has remained an issue even after updating my phone.

What might my problem be, and how can I go about addressing it?

iPhone 13

Posted on Jul 14, 2026 8:03 PM

Reply
4 replies

Jul 15, 2026 11:24 PM in response to PencilGuy

Welcome and thank you for reaching out. 🤗


There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Jul 15, 2026 2:27 AM in response to PencilGuy

Sounds like a hardware defect to me



if it was me then I would

 

try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it


if it did not then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support


if that did not resolve it then I would contact apple about repair Apple Service and Repair for iPhone - Apple Support

iPhone 13 screen has intermittent unresponsive areas

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