HomePods stuck in configuring state, no touch response to reset them!

it’s been 12 days that both of my homepods have been stuck in configuring state and I can’t reset them! (they’re removed from the home app and neither of them has any touch response so I’m unable to manually reset them.)

I can airplay music to them but nothing else; Siri still responds to voice but responds with “I'm still getting up to speed with all your accounts, please try again in a few minutes”, the screen also glows when Siri is activated on the homepods but as i said earlier no touch responses! (which i suspect is due to them being locked in configuring state.)

also I've removed them from my icould account and left them unplugged for 3 days but no luck.

since this occurred to both my homepods at the exact same time I’m certain this is a software issue.

I’ve got two homepods (2nd gen), an apple tv 4k (3rd gen) plus an iphone air regarding this issue.

are the configuring state and no touch response (which is preventing me to factory reset them) actually related to each other?

I’ve tried so many troubleshooting methods but nothing has woked so far.

any help is appreciated since this has gotten pretty frustrating…