Trouble unlocking MacBook Air A1465 (2015

I have a MacBook Air A1465 (2015) and im having trouble unlocking it. I did buy it used a few months ago. Now getting around to using it, I can’t get it unlocked.

Posted on Jul 16, 2026 6:53 PM

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3 replies

Jul 17, 2026 1:00 AM in response to itsjustme80

itsjustme80 wrote:
I have a MacBook Air A1465 (2015) and im having trouble unlocking it. I did buy it used a few months ago. Now getting around to using it, I can’t get it unlocked.

A wild guess


When you first turn and attempt to use the computer


Do you get something like in below ?


If you forgot the firmware password


If you can't remember your firmware password, get your Mac ready for service and schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider.


Bring your Mac and its original receipt or invoice as proof of purchase.


Unless the Original Owner was so kind as to provide their Original Proof of Purchase at the time you purchased this " buy it used "


Sorry but Apple Will Not even look that this machine and try to help with this issue




Jul 16, 2026 6:55 PM in response to itsjustme80

itsjustme80 wrote:
I have a MacBook Air A1465 (2015) and im having trouble unlocking it. I did buy it used a few months ago. Now getting around to using it, I can’t get it unlocked.

Have you ever been able to "unlock" it?

The seller had to have done this before selling it:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


Trouble unlocking MacBook Air A1465 (2015

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