My Ipad Pro will not restore or update showes error 9. When I tried to update to Itunes I got an error 75 message. Right now all that is on my screen is the plug into my computer picture. I have an appointment with the apple service center at best buy on Tuesday.
iPad
Apple doesn't explicitly list error #75 - however, this error is understood to be associated with an unrecoverable hardware failure. As for error #9, you’ll find troubleshooting guidance here:
If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
Apple doesn't explicitly list error #75 - however, this error is understood to be associated with an unrecoverable hardware failure. As for error #9, you’ll find troubleshooting guidance here:
If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
Phdjr2 wrote:
Thank you the information. I'm not able to power the unit on at all.
If while connected to its Power Adapter the iPad won't now power-on at all, your best option will be to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad. Here you will be in the best possible place to explore your available options:
This should get you going: If your iPad won't turn on or is frozen
Thank you the information. I'm not able to power the unit on at all.
iPad Pro restore/update errors 9 and 75
