Ipad Pro 10.5 inch (couldn't select the correct ipad so i put 4th gen since its the closest) ipad charging port broken from 1st gen apple pencil

when charing my 1st gen apple pencil into my ipad (ipad pro 10.5) like i've done many times it made the charging port loose. i looked inside with a flashlight and nothing seems to be broken off but the outside of the charging port seems to be a bit impacted. what should i do?? when i put my charger in it says accessory not supported. :(


[Edited by Moderator]

iPad Pro (4th generation)

Posted on Jul 17, 2026 8:58 PM

Reply
1 reply

Jul 18, 2026 1:37 AM in response to cyberbunnyz

Your options are limited. The only remedy is repair.


You might be well advised visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess the iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Apple also has a mail-in repair service;

Apple Service and Repair for iPad - Apple Support


Considering the age of your iPad and its likely high cost of repair, you might be better off replacing your iPad with a much newer or current model. While a new iPad might cost more than a repair (assuming that a repair is even an available option for your current one), you’ll gain access to a much more recent version of iPadOS (currently iPadOS 26) which offers improved capabilities and performance.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

Ipad Pro 10.5 inch (couldn't select the correct ipad so i put 4th gen since its the closest) ipad charging port broken from 1st gen apple pencil

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